Sabtu, 19 September 2009

How to set up a virtual office and the local geographical

Any person who works remotely with a computer, telephone, email or other electronic means to do their work and communicate with their workplace, working in a virtual office. An employee of a company in May use telephone and e-mail to communicate with customers and partners, but they are not physically located in the building. This ability to be away from office, but the company will continue to work as usual, at the origin of the "tele" and "virtual office".

The development of low cost VoIP telephone services and have extended this concept to the creation of a local phone in the world. This became known as the establishment of a "virtual presence". With the trend towards globalization, the need for companies to establish a telephone contact in the countries of the world has increased. Today, companies need to be easily accessible by phone, where are their customers.

A virtual office can now be a telephone service that receives calls and routes on behalf of a company - perhaps to another virtual office located in another country. Virtual presence is a means to receive and transmit calls remotely, while providing the customer a phone number of local contact. The main objective is to ensure that customer contact is captured and followed the call, which are relevant or important. The company is present in almost May did not put an office or employ any person of premises in the same country as their clients.

In the past, the virtual telephone services were provided by a business center, offering voice mail and messaging service. Now, with Direct Inward Dialing (DID), which are telephone numbers for VoIP traffic, companies can establish a local presence and to open their own virtual office in the world.

How to create a virtual presence

To establish your virtual presence, you will need a Direct Inward Dialing (DID) phone number for the country. DID for VoIP use are not yet available for all countries and all area codes in the world, although coverage is increasing every day. DID numbers for most major cities around the world are available, and an Internet search will soon be through a list of suppliers.

Phone calls can be forwarded to another number, email, phone or VoIP device. PBX (Private Branch Exchange), which routes calls May be provided by a VoIP operator, others on the web service, or could be software running on the computer end users.

Points to consider when creating a virtual presence

DID and VoIP technologies work very well together when everything is properly configured. Like most DID / VoIP rely on more than one server or a carrier working together in various configurations May cause unstable communication. Understand common problems in a sound, a loss of DTMF, echo distortion, and appeals. These problems typically arise from incompatible codec translations, or other restrictions affecting one or more of the services used.

If you plan to use VoIP, it is important to verify that you DID call is received. May you need to determine the originating IP address of your calls and DID check that calls for intellectual property are accepted by your carrier. If you use an Asterisk server, PBX or another, in May you must add the IP address configuration (such as an IP address authenticated by the peers).

Check your DID provider is to provide free or very low cost, the call minutes. A DID with free minutes, or at least 5000 minutes per month, would be considered reasonable in the market today. Do your research and verify the charges per minute if you exceed the monthly limit.

Check your DID, VoIP PBX and carrier are compatible with codecs.

The G711 codec is the most fundamental and widely used, telecommunications audio codec. The codec G711 provides more reliable transmission of DTMF tones (for "ringtones" IVR systems to respond), but does not use audio compression (causing distortion, where the bandwidth is limited).

The G729 codec is also widely used and have produced excellent results for both DTMF and audio quality. However, with the G729 codec of a license is required by the PBX administrator if any transcoding is necessary.

He was known for the service providers have a lack of license for the G729, to a limited number of simultaneous calls transcoded. In fact, users are able to identify the loss of audio at times of high server utilization. If all parties involved in the call route G729 available, no transcoding is necessary and calls go straight.

The use of codecs will be negotiated between the servers involved in relaying your call. The exact codec used will be determined by the codecs available on each server, and the preferred codec order list. Sometimes it is necessary to experience in May, with calls to find the optimal configuration.

A sample configuration and Quck Start Guide

Mr Bloggs is based in Colchester, a medium-sized city in the United Kingdom. He runs a small business growth, but the recruitment of personnel for industry avaitaion.

While Mr Bloggs has been able to establish society on the basis of its previous years of experience in the aviation industry, the telephone number on its letterhead of Colchester and the site is Now a restriction. Mr Bloggs said some of the greatest players in London are not taken the trouble to call out of town phone number, contacts, and in french, he met with last years shows that a call for time time in minutes.

Mr. Bloggs decides the answer is to take his business, opening virtual offices in both London and Paris. While it is in him, he decided to open a U.S. office in New York. This expansion is estimated to require an investment of about € 50 (yes - 50 euros, or about U.S. $ 75).

As Mr Bloggs wants to meet personally during his calls to his office, he decided to use a hardware VoIP phone. He had thought about using software on his computer, but the loss of audio quality and connection delay persuaded to invest in simple equipment. Mr. Bloggs Lynksys bought a telephone adapter ATA ebay - costs 30 euros and took 5 days to arrive. With this adapter plugged into the broadband modem, Mr Bloggs can use any PSTN to make and receive VoIP calls. There are many VoIP phones and adapters. Decides that Mr Bloggs Lynksys ATA is simple to implement, cheap and reliable, which is good enough for him.

To purchase DID numbers Mr. Bloggs to several suppliers to verify, by comparing the coverage, fees, and the number of minutes available for each DID. He settled for retail services at http://www.mydivert.com that meets its requirements. After opening an account of Mr. Bloggs is capable of connecting to the purchase of its DID.

He buys a phone number in London, New York and a number of euro 2.95 each. The phone number of Paris can not be bought immediately, because he sent a scan of the photo-ID.

Although this is a minor annoyance, is pleased that Mr Bloggs mydivert.com compliance with regulatory requirements in each country, to send a scan of his passport. It is with this, because the office Mydivert.com not keep a copy of his photo ID scanned. They support the demand for virtual number and delete their own records. The number is assigned to his account within 4 hours.

The credit mydivet.com rose to 8.85 euro today.

Mr. Bloggs following simple configuration guide for Lynksys adapter, using the information it has on their behalf mydivert.com sip and receive calls on its London, Paris, New York, and phone numbers in minutes.

The biggest players in London to see the new phone number at the top of London Mr. Bloggs site and feel free to call us when they seek to recruit staff avaitaion.

The french asked Mr. Bloggs contacts Paris fantasy about his phone number, and when the office is located. Mr. Bloggs explained about virtual presence, and how it wishes to open the potential of its activities in France. Impressed by his commitment and his avant-garde approach, she and some of their contacts have started calling on a regular basis to discuss their affairs before taking together. They even offered to provide French language - but even Mr Bloggs has its limits (for now).

Mr Bloggs is cut at a trade show in Florida next month and his cards with the number of New York.
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